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Morton Kondracke's Inside Perspective on the Presidential Election & Policy [Oct. 2016 Breakfast Recap]

Those brave souls not fed up with the election were treated to a fascinating analysis by a true Washington insider, Morton Kondracke, at the October breakfast meeting.

The breakfast was sponsored by CREW Seattle & Puget Sound and we appreciate their continued support.

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Cephas Partners’ Mollie Fadule and Security Properties’ Davis Vaughn Receive NAIOP’s Developing Leaders Award

NAIOP, the Commercial Real Estate Development Association, has recognized Mollie Fadule, co-founder and partner, Cephas Partners, and Davis Vaughn, director, Security Properties, with its prestigious 2016 Developing Leaders Award.

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A Tale of Two Cities [September '16 Breakfast Recap]

Data met Dickens in our September Breakfast, “A Tale of Two Cities,” dealing with how the haves and have-nots are faring in a changing commercial real estate market.

Teutsch Partners, Holberg Company, Schwabe, Williamson & Wyatt, and GeoEngineers sponsored the meeting and we appreciate their continued support.

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2016 Night of the Stars Awards Finalists Announced

Finalists, First Winner and Hall of Fame Honoree Announced for 2016 NAIOP Washington State Night of the Stars, Honoring Local Real Estate Projects and Companies

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2016 Primary Election Report [Government Affairs News]

Washington’s primary election was held on Tuesday, August 2; all ballots needed to be postmarked or delivered to a collection center by 8:00 p.m. Ballots submitted on Election Day can result ballot-counting for another week or more following Election Day. As of the evening of August 7, 1,357,000 votes had been counted, and another 60,000 remained to be counted. Turnout was at 33% and could climb a bit more as final ballots trickle in. Election results can be found on the Washington Secretary of State website.

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July Breakfast: Innovative Projects 2016 [July Breakfast Recap]

Innovation is the watchword of our industry. As a great sage from bygone days said, “He who is not busy being born is busy dying.” Our July Breakfast highlighted some innovative projects that have been completed in our area. John Teutsch began the meeting and outlined the new members, plus previewed our next Breakfast Meeting, A Tale of Two Cities on September 21, and the Property Tour on July 21. Kris Glandon spoke about the Community Enhancement Project at New Start High School on September 24. Finally, Kip Spencer from SECO outlined the new South Port development in Renton.

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Touchstone Named NAIOP 2016 Developer of the Year [Member News]

 

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Matt Griffin on WSCC Expansion [May Breakfast Recap]

In a continuing effort to bring to our members the latest news of the day, the May Breakfast explored the subject of the Washington State Convention Center Expansion. The breakfast was sponsored by Clark Nuber, PS, Auburn Mechanical, and VECA, and we sincerely thank them for their continued support. President John Teutsch began the meeting and gave the assembly an update on new members and we also received an update on the Summer Social. It sounds like a fun time will be had by all! John introduced Matt Griffin from Pine Street Group who is developing the Convention Center expansion.

Matt began by giving us some facts and figures on the current Convention Center. The addition will take place on an eight-acre site, essentially doubling the size. Matt talked about the uniqueness of a Public Facilities District which allows for targeted tax revenue to flow towards the Convention Center.

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Developing Leaders Happenings - Spring 2016

Over the past few months, the Developing Leaders have been busy experiencing varying aspects of the real estate world. In March, the group went on their first property tour of the year: Holland Partner Group’s South Lake Union multifamily development, JUXT. Developed and built by Holland, JUXT is a 361-unit apartment building located at 810 Dexter Ave N scheduled to open in May. Allison Shepard, Senior Development Manager at Holland Partner Group, lead the tour of JUXT, which features a large central courtyard, laptop lounge, rooftop gathering space, and a secret room referred to as the Speakeasy, among other amenities. The tour was a great opportunity for the group to ask questions and listen to the different angles from which each sector views a new development.

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Broker Panel: Diversity Boosts Seattle Real Estate Forecast [April Breakfast Recap]

In a very highly attended event, the annual Broker’s Forecast was presented to our Breakfast attendees on April 20. The breakfast was sponsored by Adolfson & Peterson, Norris, Beggs & Simpson, CBRE and Intervest - we sincerely thank them for their continued support. President John Teutsch began the meeting and gave the assembly an update on new members and introduced Kris Beason who gave some background on Adolfson & Peterson. Mike Wood also spoke a few words about Norris, Beggs & Simpson. We heard about the Community Enhancement Project which will be on September 24 at the New Start High School in Burien.

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UW Runstad MSRE Takes the 2016 Real Estate Challenge Trophy [March Breakfast Recap]

The winning team poses in Bellevue. Source: UW Think Runstad blog.

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Blue Skies Forecast for 2016 [February Breakfast Recap]

On Wednesday, February 17, attendees of the monthly Breakfast meeting were treated to the Capital Markets Forecast. The breakfast was sponsored by US Bank, JLL, and Intervest Mortgage Investment - we sincerely thank them for their continued support. President John Teutsch gave the assembly an update on the new members and watched a video regarding the Real Estate Challenge.

Mike Wood, Principal with Norris Beggs & Simpson, moderated the panel consisting of:

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Risks & Collaborations: A Discussion on the Future of Seattle [Recap]

On Wednesday, January 20, attendees of the monthly Breakfast Meeting were treated to our annual program with the Runstad Fellows from the University of Washington. The program, “Risks & Collaborations: A Discussion on the Future of Seattle,” was sponsored by Touchstone and Deutsche Asset Management - we sincerely thank them for their continued support. President John Teutsch gave the assembly an update on the new members. We also heard that nominations were open for the Community Enhancement project for 2016 and are due February 15 (click to download the nomination form).

 

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Theresa Torseth, Managing Partner, Executive Search, Human Securities Inc. [Member Profile]

Brief description, size and scope of your company:  
Human Securities is a boutique retained Executive Search and leadership development firm, founded in 1996. Over the past 15 years, we’ve helped commercial real estate companies to hire nearly 300 talented people in investment, development, asset management, property management and A/E/C. Based in Seattle, our small team searches nationwide for the right match for our clients. 

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Defining Moments 2015: The Development and Land Assemblage of the Fred Hutchinson Cancer Research Center

On Wednesday, December 16, attendees of the monthly Breakfast meeting were treated to our 4th annual “Defining Moments” program, which focused on the Development and Land Assemblage of the Fred Hutchinson Cancer Research Center. The breakfast was sponsored by Clark Construction - we sincerely thank them for their continued support. Sharon Coleman gave the assembly an update on the new members. We viewed a wonderful video presentation on the Community Enhancement project at YMCA’s Camp Terry and received heartfelt thanks from the YMCA. We also got an update on the Real Estate Challenge. Our neighbors to the south – Portland State University – will be in the challenge this year, along with University of British Columbia and University of Washington.

Cleita Harvey pinch hit as moderator and did a wonderful job! The panelists were:

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2016 Washington State Legislative Session Preview

The 2016 session of the Washington State legislature will convene on January 11 for a 60-day session. Following a record 172 day session in 2015, expectations for 2016 are that the legislature will complete its business on time.

One of the major issues confronting the 2016 legislature will be addressing the Washington State Supreme Court decision that found charter schools, passed by a 2014 citizen initiative, to be unconstitutional. A bi-partisan group of legislators is expected to propose a statutory remedy to cure the issue of constitutionality. The legislature is also expected to prepare a plan to meet the Supreme Court’s ruling that the legislature is not funding K-12 schools appropriately. A small supplemental budget is also expected. Given the narrow 50-48 Democrat control in the House and the 26-23 Republican control in the Senate, there are not expected to be many issues of controversy.

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DPI Begins Construction of Seventh Building of 2015 [Member News]

Davis Property & Investment is pleased to announce that construction is underway for a new 36,237 square foot flex building located at 2750 Williamson Place NW, DuPont, WA. This will be DPI’s 7th building under construction in Washington State in 2015.

Located at the premier corner of DuPont-Steilacoom Road and Center Drive, Center Plaza Building 1 will have elegant glass store front entrances with grade-level loading doors and a typical suite size of 2,400 square feet. Center Plaza project is a six-building project consisting of approximately 180,000 square feet located within the 3,500 acre Northwest Landing campus.

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November Breakfast Recap: Vision 2040 with Puget Sound Regional Council [Recap]

On Wednesday, November 18, attendees of the monthly Breakfast meeting were presented with a fascinating update from the Puget Sound Regional Council (PSRC) on their Vision 2040 project. This project seeks to provide guidance to the governments of King, Pierce, Snohomish and Kitsap Counties in attaining the goals of the Growth Management Act (GMA). The breakfast was sponsored by PCL Construction and ABC - we sincerely thank them for their continued support. Sharon Coleman gave the assembly an update on the new members. Tom Doig from PCL spoke briefly about his company.

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Congratulations Night of the Stars Winners!

2015 NAIOP Washington State Night of the Stars Honors Local Real Estate Projects, Companies and Leaders

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McKinstry Delivers Operational Solutions for the Life of a Building

Like offensive linemen and line cooks, facility managers only get noticed when something goes wrong. That’s why they need the right tools to make sure that tenants remain happy where they work, equipment is properly cared for and proper vendor oversight is provided.

Many organizations turn to technology tools to help manage their buildings and preserve their assets. The goal is to help you run your facility (and your business) more efficiently. These tools have the potential to automate the process of managing maintenance on mechanical systems, critical power systems and other building infrastructure. They can also help define how a variety of tenant issues are tracked, resolved and closed out – everything from changing light bulbs, to dealing with a hot/cold temperature issue.

The problem is that an out-of-the-box technology tool is not an operational solution. Real estate organizations often underestimate or entirely fail to consider the amount of time required to tailor the tool to the desired outcomes. A technology in and of itself is not always enough without the appropriate investment of people and process.

Investment or expenditure?
Most organizations take one of two paths with their issue management solution: underinvest or internalize the costs. Those that underinvest in the infrastructure may encounter issues with tenant satisfaction, vendor performance, maintenance scheduling and tenant bill-back, among others.

Internalizing the necessary costs isn’t easy, either. Someone has to answer the phones, input the work orders and follow up to make sure they are addressed. This labor burden can add up to hundreds of hours in a single building, or thousands of hours across a portfolio, far more than the one-time cost of a technology tool itself.
There is also a third way: outsourcing these back-end administrative tasks to an expert third party that is dedicated to issue management.

Outsourced issue management at a glance
One of McKinstry’s clients, a large national REIT that manages over 15 million-square-feet of office space, saw significant tenant satisfaction issues and administrative challenges with their technology-only platform.

By outsourcing their issue management needs to a third-party system, they boosted their occupant satisfaction scores, increased tenant bill-backs by over a million dollars and reduced operational overhead across their portfolio by 20 percent, saving another million dollars.

Highly-trained engineering staff now devote a fraction of the time to administrative tasks like answering phone calls and asking tenants clarifying questions. The time saved can be put to good use, freeing up staff members to perform regular check-ins with their tenants to pre-emptively address any concerns.

One of the best outcomes of a well-managed issue management system is good reporting and data. When preparing to sell one of their properties recently, our REIT client was able to quickly cull all maintenance data from the past several years, saving the internal due diligence team significant time.

The data also showed that the building had been well-maintained, sustaining its high market-rate price. The client estimated that they saved six figures on this sale due to maintenance data alone.

Invest like it’s your business – because it is
Remember, issue management solutions are investments, not one-time purchases. Invest appropriately, and you’ll see returns in tenant satisfaction and labor efficiency. As you consider your own buildings, we encourage you to ask yourself: what’s the best way to invest in an issue management solution to achieve the results you’re looking for?


Brandon Rogers, account executive at McKinstry, focuses on issue management solutions for corporate and commercial clients. McKinstry, a full-service design-build-operate-maintain firm, helps clients build lasting infrastructure to efficiently and effectively manage their facilities.